Boutique Hotel Guest Experience Dashboard
Track service scores, upsell results, and repeat stay performance in one view. Free .xlsx with formulas.
Operations · dashboard · CC0 · Public domain · Built by Sheetly AI
About this template
This operations dashboard brings together indicators like "Average Overall Service Score", "Average Upsell Revenue per Stay" and "Repeat Stay Rate" in a single view. Edit the entries in the Data tab and the dashboard numbers update instantly — no need to build the spreadsheet from scratch.
This template helps boutique hotel managers monitor guest experience by capturing daily service scores, upsell revenue, and repeat stays. Enter each guest stay with their check-out date, department service ratings, upsell amounts, and whether they are repeat guests. The dashboard KPIs and charts summarize trends in average service scores, upsell revenue per stay, and repeat stay rates over time. Use the insights to recognize top-performing departments and refine guest experience initiatives.
Released under the CC0 license (public domain): you can download, edit and use it freely — including in commercial projects — with no attribution required.
Use cases
- Visualize indicators like "Average Overall Service Score" and "Average Upsell Revenue per Stay"
- Make faster decisions based on "Repeat Stay Rate"
- Compare your operations without building the spreadsheet from scratch
- Edit the entries in the Data tab and watch the dashboard recalculate automatically
Key features
- Average Overall Service Score
- Average Upsell Revenue per Stay
- Repeat Stay Rate
- Visual dashboard with 3 automatic indicators
- Editable formulas in the Data tab
- In-cell mini charts (sparklines)
What's inside the file
- 3 tabs: Dashboard, Data, Instructions
- 41 working formulas — including SUM, AVERAGE, COUNTA. They recalculate as you edit, so the sheet stays yours after download.
- Sized for real data: up to 37 rows × 8 columns already laid out and formatted.
Everything is a normal .xlsx: it opens in Excel, Google Sheets, LibreOffice and Numbers, with no add-ons, no macros and no locked cells.
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